Cloud telephony is the technology that shifts your business phone system to the cloud. It offers voice services through the Internet, a completely wireless.

As We are Channel Partner of Vodafoneidea limited and ttsl . So we offer complete cloud telephony solution for SME, MSME

Cloud telephony works by converting analogue voice signals into data packets, then transmitting them via the internet. Once a number has been dialled, a third-party VoIP (Voice over Internet Protocol) service provider handles the process of routing the call. This technology solution completely erases the need for traditional PBX systems, which are typically very costly, and must be managed by the user.

At the beginning of the process, an organisation will select a provider capable of delivering a telephony platform end-to-end. 

This includes the creation, operation, and ongoing maintenance of the service. Providers will often use a subscription model to enable customers to have access to their cloud calling solutions, with payments usually made monthly. This highly flexible structure promotes business agility by negating cumbersome contracts and unnecessary physical equipment.

While most welcome the opportunity to outsource maintenance efforts, some may still want to keep the option to have direct control. The powerful and flexible nature of cloud technology means that IT teams can still tweak and adjust system settings via an easy to use, online dashboard. This provides the opportunity to have direct influence over call forwarding, numbers, and extensions.

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